Your AI teammate for group sales
Hippo Mate does the 70% of group sales that's pure admin — capture, build, answer, chase — so your Director of Sales spends 100% of their time closing. He works the deal while your team sleeps.
Captured RFP — Acme Sales Kickoff
Built proposal & ranked priorities
Answered planner — attrition policy
Flagged hot — Gartner reopened pricing
All inquiries handled. Gartner just reopened pricing and forwarded it to procurement — good moment to reach out.
100%
of inquiries captured
12×
Faster response
+25%
win rate
70%
less admin
Mate captures 100% of incoming RFPs the moment they land — email, Cvent, or your booking portal — and reads what each planner actually needs.
Hand off the busywork. Mate builds the proposal, answers planner questions, and chases the follow-up — autonomously, around the clock.
Faster responses, sharper proposals, and perfect timing on follow-up. Your team closes more, with a fraction of the admin.
Mate's workspace
This is what your team sees: every live inquiry, where it stands, and what Mate has already done about it.
From the first inquiry to the signed contract, Mate handles the work your Director of Sales never has time for.
Mate captures 100% of incoming RFPs across every channel, reads the brief, and routes the hottest deals first. Nothing slips through, even overnight.
The one rule of Hippo Mate
In every Hippo Rev story, the pressure of group sales falls on Mate's shoulders, not your team's. He does the heavy lifting — the capture, the build, the chase — so the only thing your Director of Sales does is close.
Before Hippo Mate · your DOS
Drowning in RFP admin, racing the 4-hour clock, missing inquiries overnight.
With Hippo Mate · always on
Every inquiry caught, every proposal built, every follow-up sent — automatically.
A day with Hippo Mate
Here's what Mate handles at each stage of a group inquiry — so your seller only steps in to do the human part.
Catches the inquiry
The RFP lands; Mate captures it and structures the brief in seconds.
Pulls the context
He gathers rates, availability, and past history for this account.
Drafts the proposal
A branded proposal microsite is built and waiting for your seller to review.
Answers the planner
Ask AI fields questions 24/7 from your property's own policies.
Holds the thread
Comments, revisions, and counter-terms stay on the proposal, in sync.
Flags engagement
Mate flags for your team the moment a planner is ready to talk.
Sends the chase
No reply? Mate follows up at the perfect moment, on his own.
Updates the CRM
Every status writes back to HubSpot automatically.
Sharpens next time
He learns what won the deal and improves the next proposal.
Got questions?
Is Hippo Mate a chatbot?
No — Mate is an agent, not a chatbot. He doesn't just answer prompts; he carries out the work. He captures inquiries, builds proposals, replies to planners, suggests negotiation moves, updates your CRM, and chases follow-ups end to end — taking real action across the group-sales lifecycle.
Where does Mate get his answers?
From your property's own data. Mate's concierge is trained on your real rates, policies, concessions, and floorplans, so every answer a planner gets is accurate and specific to your hotel — never a generic guess.
Does Mate replace my sales team?
No. Mate does the admin so your team can do the selling. He handles the capture, the build, the chase, and the data entry; your Director of Sales steps in for the relationship and the close. Mate never struggles, so your people never have to.
What does Mate connect to?
Mate plugs into the tools group sales already runs on — email, Cvent and online RFP portals for capture, your PMS/S&C for live rates, and HubSpot for CRM. He works inside your existing flow, no new system to learn.
How fast can Mate respond to an RFP?
Minutes. The data shows the first hotel to respond wins the majority of group business, so Mate has your proposal built and your reply sent while competitors are still drafting a PDF — capturing the first-responder advantage on every inquiry.
Ready when you are
The teammate who never sleeps, never misses an inquiry, and never lets a deal go cold.
Meet Hippo Mate →
